We offer a fully comprehensive Letting & Management service to property owners, which includes the following:
- Advice on rent levels
- Market your property
- Accompanied viewings
- All applicants fully vetted
- Free Inventory
- Free check in and check outs
- Free Rent Protection
- Carry out periodic inspections
- Handle all maintenance issues
- Collection of rent
- Arrange for Gas Safety Checks
- Arrange EPC’s
- Inform Utility Suppliers
- Advice on renewal of tenancy
- Letting with Management Service
Our Letting with Management fee is half of the first month’s rent as a finder’s fee and 12% of the monthly rent thereafter (inc VAT), but this is negotiable depending on the rental income.
The finder’s fee includes advertising, negotiation of the tenancy, 6 month’s rent protection, notification to utility companies of the change of occupier with meter readings, preparation of an inventory, conducting quarterly inspections, collection of rent and dealing with any maintenance issues, sending monthly invoices and statements.
We hold the dilapidation deposit in our deposit account on behalf of the tenant/s and protect it with ‘mydeposits.co.uk’ (a charge is payable for this). We also belong to a client money protection scheme.
An additional £72.00 (inc VAT) is charged for the preparation of the Assured Shorthold Tenancy Agreement and notices served upon your tenant to protect your legal rights as a landlord. The tenancy agreement is signed by Dixsons on your behalf unless otherwise stipulated. A copy of which will be forwarded to you upon completion.
Letting Only Service
Our Letting Only Service includes:
- Finding and introducing the tenant to the property in the same manner as with the letting with management service.
- Preparing our statement of account, along with our invoice for your retention.
- Notifying tenants of your address and telephone number to enable them to contact you quickly when necessary.
- Holding the dilapidation deposit in our deposit account on behalf of the tenant/s and protect it with ‘mydeposits.co.uk’ (a charge is payable for this), or with the tenants permission, this can be passed to the landlord, but you must protect it under the relevant schemes.
- Returning said deposit to the tenant/s upon the landlord’s instructions at the end of the tenancy. (We do recommend the landlord prepare an inventory albeit sparse).
In the event both parties wish to renew the tenancy we prepare and serve the necessary notices and renew the tenancy. Our fee of £144 (inc VAT) would be payable before the papers are served. We DO NOT recharge for the introduction of that tenant.
Our Letting Only fee is three quarters of a month’s rent (plus VAT at the current rent) An additional £72.00 (inc VAT) is charged for the preparation of the Assured Shorthold Tenancy Agreement and notices served upon your tenant to protect your legal rights as a landlord. The tenancy agreement is signed by Dixsons on your behalf unless otherwise stipulated. A copy of which will be forwarded to you upon completion.
Tenant Fees Act 2019
As of 1st June 2019, this new law states that Landlords and Lettings Agents in the private sector will no longer be able to charge tenants a fee in relation to a new or existing tenancy unless they are requesting an early termination of the tenancy, have defaulted, or wish to make changes to the tenancy.
The fees that new tenants are currently charged for within our Agency are mainly to cover the costs of their reference checks, credit checks, right to rent checks and a contribution toward drafting their tenancy agreement and supporting legal documents.
All of the checks carried out are not only compulsory when obtaining rent protection insurance, but give the landlord peace of mind and security. The right to rent check is in fact a legal requirement.
Dixson’s have to pay a third party to carry out all of these checks and because we will no longer be allowed to charge the tenant’s, it is with regret that we have no alternative but to charge some of these costs to the landlord instead.
Please contact us for more information.
The Property Ombudsman
Because we are a registered with The Property Ombudsman for Lettings we have to follow their strict Code of Practice. This sets out the framework within which we must operate and the standards of service we must provide for both tenants and landlords. The Code is compulsory and is rigorously applied by The Property Ombudsman in their complaints handling. We are required and have agreed to have Professional Indemnity insurance to ensure that any compensation awarded to you can be paid. We are also required and have agreed to have an in-house complaints system with written procedures which inform you how to refer any unresolved dispute to the Ombudsman. We will then co-operate with any investigation and agree to pay compensation, in full and final settlement of a complaint, if this is awarded by the Ombudsman and is accepted by you as the complainant. This award must be paid promptly to a maximum of £25,000. If we repeatedly fail to follow the rules of the scheme, we can be reprimanded, fined or expelled from The Property Ombudsman.